Terms and conditions

1.1. These Terms and Conditions apply to the purchase of tickets for and participation in HRtech Unfolded 2026 (the “Event”).

1.2. By purchasing a ticket for the Event, you (the “Participant”) enter into an agreement with NIEUWE MEDIA GROEP BV, registered with the Belgian Crossroads Bank for Enterprises under number 0454.028.888 (the “Organizer”, “we”, “us” or “our”).

1.3. The agreement (the “Agreement”) consists of the information provided during the booking process, the booking confirmation and these Terms and Conditions. Mandatory rights granted to consumers under applicable law remain unaffected.

1.4. The Participant must comply with these Terms and Conditions, all reasonable instructions given by the Organizer or venue staff, and all applicable safety and security requirements.

1.5. The Organizer may refuse admission to or remove a Participant from the Event where reasonably necessary, including in the event of serious or repeated misconduct, a breach of applicable safety or security rules, behaviour that causes a material disturbance to the Event or other participants, or a material breach of these Terms and Conditions. Any entitlement to a refund in such circumstances will be determined in accordance with applicable law and the circumstances of the case.

2.1. The price payable by the Participant is the price displayed during the booking process and confirmed in the booking confirmation.

2.2. Prices offered to consumers are stated in euro and include VAT and all mandatory taxes, charges and fees, unless otherwise expressly indicated where permitted by applicable law. The total price payable will be clearly displayed before the Participant completes the purchase.

2.3. Payment must be made in accordance with the payment terms stated during the booking process or on the invoice. Full payment must in any event be received before admission to the Event.

2.4. In the event of late payment by a consumer, the Organizer will first send a free payment reminder and grant the Participant the statutory period to make payment. Any late-payment interest or compensation will only become payable in accordance with, and within the limits imposed by, applicable Belgian consumer law.

3.1. The Organizer may make reasonable changes to the Event, including changes to the programme, speakers, timetable, layout or venue, where operational, organisational, safety or other legitimate circumstances require this.

3.2. Changes that do not materially alter the nature of the Event do not entitle the Participant to a refund or compensation.

3.3. If the Organizer cancels the Event and no replacement date is offered, the Participant will be entitled to reimbursement of the ticket price paid to the Organizer.

3.4. If the Event is postponed or moved and the change materially affects the Participant’s ability to attend, the Organizer will inform the Participant as soon as reasonably possible and will provide the rights and remedies required under applicable consumer law. Where appropriate, this may include the possibility of retaining the ticket for the new date or requesting reimbursement.

3.5. Except where required by applicable law, the Organizer is not responsible for additional costs incurred by the Participant in connection with attending the Event, such as travel, accommodation or other personal expenses.

4.1. Statutory right of withdrawal. The Event constitutes a service related to a leisure activity to be provided on a specific date or during a specific period. Therefore, where the statutory exception applies, the Participant does not have the fourteen-day statutory right of withdrawal applicable to certain distance contracts, in accordance with Article VI.53, 12° of the Belgian Code of Economic Law.

4.2. Contractual cancellation. Notwithstanding Article 4.1, the Organizer allows a Participant to cancel a booking in writing subject to the following cancellation charges:

a. more than six (6) months before the first day of the Event: 25% of the participation fee;

b. six (6) months or less, but more than three (3) months, before the first day of the Event: 50% of the participation fee;

c. three (3) months or less before the first day of the Event: 100% of the participation fee.

4.3. Any amount already paid may be applied against the applicable cancellation charge. If reimbursement is due after deduction of the applicable cancellation charge, it will be made using the original payment method where reasonably possible.

4.4. Cancellation takes effect on the date on which the Organizer receives the Participant’s written cancellation notice.

4.5. The cancellation provisions in this Article are without prejudice to any mandatory rights the Participant may have under applicable consumer law.

5.1. Participants must comply with all applicable safety and security rules and with reasonable instructions from the Organizer, the venue, security personnel, emergency services and public authorities.

5.2. The Organizer, venue operator, security personnel and competent public authorities may restrict or temporarily prevent access to all or part of the Event where reasonably necessary for safety, security, crowd management or emergency purposes.

5.3. Participants must not engage in conduct that endangers other persons, causes serious disruption, damages property or otherwise materially interferes with the proper operation of the Event.

6.1. A valid ticket is required for admission to the Event. A ticket may only be used once and admission may be refused where a ticket has already been used, duplicated, fraudulently obtained or otherwise invalidated.

6.2. Tickets may not be resold for commercial purposes without the Organizer’s prior written consent.

6.3. Except as expressly provided in Article 4 or where otherwise required by applicable law, unused tickets are non-refundable.

6.4. The Organizer may impose reasonable registration, identification or badge requirements where necessary for access, safety or security purposes. Such requirements will be communicated to Participants where applicable.

7.1. The Organizer will be liable for loss or damage caused by a failure to perform its contractual obligations where and to the extent that such liability arises under applicable law.

7.2. Nothing in these Terms and Conditions excludes or limits liability where such liability cannot lawfully be excluded or limited, including any mandatory rights or remedies available to consumers under Belgian law.

7.3. To the extent permitted by law, the Organizer will not be liable for losses resulting from circumstances outside its reasonable control or for losses that could not reasonably have been foreseen when the Agreement was concluded.

7.4. Participants remain responsible for their personal belongings during the Event, without prejudice to any liability of the Organizer arising under mandatory law.

8.1. The Organizer processes personal data relating to Participants in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

8.2. Where the Organizer determines the purposes and means of processing personal data in connection with ticket sales, registration, administration, communication and operation of the Event, the Organizer acts as data controller.

8.3. Further information about the categories of personal data processed, the purposes and legal bases of processing, retention periods, recipients of personal data and the Participant’s rights is available in the Organizer’s Privacy Policy [INSERT LINK TO PRIVACY POLICY].

8.4. Photographs and video recordings may be made during the Event for reporting, communication and promotional purposes. Where Participants may be identifiable, the Organizer will process such images in accordance with applicable data protection and image-rights legislation. Further information, including how Participants can exercise their applicable rights, is provided in the Organizer’s Privacy Policy and/or the information made available at the Event.

9.1. Notices. Communications relating to the Agreement may be sent electronically, including by email, to the contact details provided by the Participant during the booking process. The Participant is responsible for providing accurate contact information.

9.2. Complaints and disputes. Participants are encouraged to contact the Organizer first if they have a complaint relating to their booking or the Event so that the parties can attempt to resolve the matter amicably. This does not affect the Participant’s statutory rights or right to seek legal redress.

9.3. Force majeure. The Organizer will not be liable for a delay or failure to perform an obligation where this results from circumstances beyond its reasonable control, such as serious natural events, acts or measures of public authorities, major infrastructure or communications failures, public health emergencies or comparable circumstances, provided that and to the extent that such limitation of liability is permitted by applicable law. The Organizer will take reasonable measures to limit the consequences for Participants.

9.4. Third-party rights. Unless expressly stated otherwise or required by applicable law, the Agreement does not grant contractual rights to persons who are not a party to it.

9.5. Assignment. The Organizer may transfer its rights or obligations under the Agreement where this does not reduce the Participant’s rights or legal protections. The Participant may not transfer the Agreement where this would materially affect the Organizer’s legitimate interests, subject always to applicable mandatory consumer law.

9.6. Severability. If any provision of these Terms and Conditions is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions. Any invalid or unenforceable provision will apply only to the extent permitted by applicable law.

9.7. No waiver. A failure or delay by either party in exercising a right under the Agreement does not constitute a waiver of that right.

9.8. Entire Agreement. The Agreement sets out the contractual arrangements between the Organizer and the Participant concerning participation in the Event. Nothing in this provision limits any mandatory rights or remedies available to the Participant under applicable consumer law.

9.9. Governing Law and Jurisdiction. The Agreement is governed by Belgian law, without prejudice to any mandatory consumer protection rules that may apply. Any dispute shall be submitted to the court or courts having jurisdiction under applicable Belgian and European law.